Help
Help center
How Cuetto works on your Mac, iPhone and iPad, and what to do when something doesn't.
Getting started
Install Cuetto, activate it, load your library and learn the deck in a few minutes.
ReadSwiping and shortcuts
Keep, Sort Out and Later, every keyboard shortcut on the Mac, filters and which tracks you work on.
ReadChange List and Apply
How your edits wait in the Change List, how Apply writes them to rekordbox, backups and Undo.
ReadiPhone and iPad
Pair your iPhone or iPad with your Mac over Wi-Fi, and how tagging moves between devices.
ReadRemote Access
Tag on your iPhone or iPad away from home, how it stays secure, and what the status dot means.
ReadUpdates
How Cuetto for Mac updates itself, how updates are checked, where downloads live and what an update keeps.
ReadTroubleshooting
Fixes for the most common problems: pairing, rekordbox versions, Apply, missing changes, the keychain and slow reads.
ReadSystem requirements
What you need to run Cuetto: macOS, iOS and iPadOS versions and rekordbox 7.
ReadFeedback and diagnostics
Where your feedback goes and exactly what the optional diagnostics contain.
ReadLost your key?
Get every license key registered to your email sent to you again.
Read
Still stuck?
Use Send Feedback in the Help menu on your Mac or in Settings on iPhone and iPad, or email hello@cuetto.com. A real person answers.
Short answers in the FAQ. Live state of our services on the status page.